Use of this site
These Terms & Conditions govern your use of the Common Ground website, products, accounts, checkout, and My Pet Room. By using the site, you agree to these Terms. If you do not agree, please do not use the site.
Store status
This staging site may operate in preview, test, or live commerce mode. Preview mode shows products, prices, variants, and routines but does not allow public purchase. Test mode may allow controlled test purchases. Live mode must be approved before public checkout is enabled.
Accounts
You are responsible for keeping your account information accurate and secure. You may not misuse another person's account.
Products and content
Product descriptions, prices, availability, images, and bundles may change. We try to be accurate, but errors may occur. Product safety, materials, dishwasher/freezer claims, and compatibility must be confirmed before final launch where marked pending.
Orders and payment
Order acceptance is subject to product availability, payment authorization, fraud review, shipping eligibility, and commerce mode. We may refuse or cancel orders where allowed. Taxes, shipping charges, and discounts are shown at checkout when configured. [PENDING: tax states and payment provider.]
Shipping and returns
Shipping, tracking, returns, damage claims, and refunds are governed by the Shipping & Returns page.
My Pet Room
My Pet Room helps you record routines, save products, and organize Toy Box items. It is not veterinary care, diagnosis, treatment, or emergency advice. Contact a licensed veterinarian for health concerns.
User content
If you submit reviews, photos, notes, or feedback, you are responsible for having the right to share them. [PENDING: final license/review moderation terms.]
Prohibited uses
Do not interfere with the site, attempt unauthorized access, submit malicious code, violate law, or misuse checkout/test modes.
Intellectual property
Site content, brand assets, product copy, design, and software are owned by or licensed to Common Ground. [PENDING: final entity/IP owner.]
Disclaimers and disputes
[PENDING: legal review required. Do not publish final warranty/liability limits without Founder/legal approval.]
[PENDING: business state and dispute process.]
Changes
We may update these Terms. Continued use after updates means you accept the updated Terms.